Effective Date: 25th Jun 2025

By accessing or using our website, placing an order, or engaging with our services, you agree to the following terms and conditions. These terms govern your use of Calm Kraft Botanics and any purchases made through our platform.

1. Product Information

All products at Calm Kraft Botanics are carefully prepared using natural, hand-processed ingredients. Due to the artisanal nature of our goods:

• Minor variations in texture, colour, or aroma may occur. These do not indicate defects but are a hallmark of natural production.
  

• Product descriptions and content are provided for informational purposes only and may be updated without prior notice.
  
  

2. Orders & Fulfilments

• Orders are typically processed and dispatched within 5–7 business days. Shipping timelines may vary based on location and carrier availability.
  

• You will receive order confirmation and tracking details via email once your package is dispatched.
  

• Calm Kraft Botanics reserves the right to cancel or refuse any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.
  

3. Payments

• Full payment is required at checkout.
  

• We accept secure online payments through integrated Shopify-supported payment gateways.
  

• Prices listed on the website are in INR (Indian Rupees) and are inclusive of applicable taxes unless otherwise stated.
  

4. Health Disclaimer

• Our products are formulated to support general wellness and self-care.
  

• We do not make any medical claims. Products are not intended to diagnose, treat, cure, or prevent any disease.
  

• Please consult your healthcare provider before using any product, especially if you are pregnant, nursing, or under medical supervision.
  

5. Returns & Refunds

• Due to the nature of our products, returns are accepted on a case-by-case basis.
  

• If you experience any issues or are dissatisfied with your order, please write to us at contact@calmkraftbotanics.com within 5 days of receiving your package.
  

• Refunds, replacements, or credits will be determined after evaluating the concern.
  

6. Intellectual Property

All content on this site—including images, logos, product descriptions, and brand elements—is the property of Calm Kraft Botanics and may not be used, copied, or reproduced without prior written consent.

7. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website signifies your acceptance of the revised terms.

For any clarifications, please contact us at contact@calmkraftbotanics.com.