Effective Date: 25th Jun 2025

At Calm Kraft Botanics, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase from our store.

1. Information We Collect

When you place an order or interact with our website, we collect the following information:

• Personal Information: Full name, shipping/billing address, phone number, and email address.
  

• Payment Information: Processed securely via third-party payment gateways like Shopify Payments, Razorpay, or Stripe. We do not store your card details.
  

• Device Information: IP address, browser type, time zone, and cookies (via Shopify analytics) to improve your shopping experience.
  

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
  

• To communicate order updates or respond to inquiries
  

• To personalize your experience and improve our services
  

• To comply with legal and regulatory obligations
  

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share data with:

• Service Providers: Shopify, payment gateways, and delivery partners strictly for order processing and fulfillment
  

• Legal Authorities: If required to comply with applicable laws and legal processes
  

4. Cookies & Analytics

Our website uses cookies and tracking tools to understand user behaviour and enhance your browsing experience. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your order information for our records unless and until you request deletion.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
  

• Withdraw consent or object to data processing
  

• File a complaint with your local data protection authority
  

To exercise these rights, please contact us at contact@calmkraftbotanics.com.

7. Security

We use industry-standard security measures to protect your personal data, including SSL encryption and secure servers. However, no method of transmission is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For any questions or concerns, feel free to email us at contact@calmkraftbotanics.com.